Normally, my internet works just fine. Whenever we have a power outage the internet usually goes off in tandem and returns in tandem, because the local substation draws power from the same local power grid Sunset does. But last December an internet outage lasted a full three weeks, during which time I was stuck using my phone’s hotspot. I had hoped that was a fluke which wouldn’t be repeated, but a few weeks ago we had a 3-day outage, and since the 29th it has been going on and off unpredictably. The light on the repeater is much easier to see from my table than the tiny little globe symbol on the router, and it generally turns red when there’s no internet. But this time even that’s undependable; as I type this (on Saturday afternoon) the light is red, but I was able to save this column with no problem, and at other times I’ll have no connection despite the light being blue. They tell me it’s a problem with the lines near my house, which will be fixed on the 15th; however, that’s what they said last December when the problem was eventually fixed remotely with nary a technician in sight (or on-site), so I’m not exactly disposed to believing them even though this looks like a local problem (in my limited understanding of their network) to me as well. And I’ve already got a promise to get a billing credit for weeks of undependable service, but as you can probably guess I don’t believe that, either.

Diary #810
January 5, 2026 by Maggie McNeill

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